Terms and conditions

Please take the time to read these terms and conditions. By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions. If you purchase products through our Website, there will be additional terms and conditions relating to the purchase. Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.

The Website means the website www.aesthetik.com.au

Note: ‘AESTHETIK ‘We’, ‘Us’, ‘Our’ refers to AESTHETIK Pty Ltd (ABN 56377398036) and related entities. ‘You’, ‘Your’ refers to patients or individuals who contact AESTHETIK or access the AESTHETIK website.

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site. The information contained on this Website should not take the place of professional advice.

The Website is made available for your use on your acceptance and compliance with these terms and conditions. By using this Website, you are agreeing to these terms and conditions. You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations. You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website. We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login. Online booking appointments uses Core practice software and adopts industry standard, enterprise-level security. This transports your data safely using AES-256 encrypted channels., which means that in the unlikely event that you’re connected to an unsafe network, your data will remain unreadable to anyone besides yourself and your browser.

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a License Agreement. If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address: info@aesthetik.com.au

The trademarks and logos contained on this Website are trademarks of AESTHETIK Pty Ltd. Use of these trademarks is strictly prohibited except with our express, written consent.

This Website may contain links that direct you outside of this Website. These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, it’s contents or any associated website, product or service. We accept no liability for loss or damage arising out of or in connection to your use of these sites. You may link to our articles or home page. However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing. We may withdraw our consent to you linking to our site at any time by notice to you.

This Website is provided “as is,” with all faults, and AESTHETIK makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy. Further, all of our Services are provided without a warranty with the exception of any warranties provided by law. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy. By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy. To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, www.aesthetik.com.au/privacy-policy.

All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy. However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.

Treatment price will be individually quoted on a case by case basis. A free consulation will be performed in order to determine elegibility and to provide you with more information on clear aligners. Prices may be subject to change without notice. Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner. We are a general dental practice and can arrange a referral to an orthodontist. Lost or broken aligners and retainers may incur an additional fee. Patients must have had a general dental check-up within the last 6 months to ensure their dental work and oral hygiene is up to date and are clinically ready to be treated with clear aligners. All patients are required to pay a deposit before proceeding to treatment. No refunds available. Additional fees and charges are payable. The results of our treatments can differ between clients. The results are impacted by factors such as gender, age, genetics and lifestyle.

Gift Cards and e-Gift Cards can be purchased online or in store. Gift Cards and e-Gift Cards cannot be redeemed for cash. Gift Cards and e-Gift Cards are the equivalent of cash. If lost or stolen, cards will not be replaced. Gift Cards and e-Gift Cards are non-refundable. All Gift Cards and e-Gift Cards expire 12 months from date of issue and must be redeemed prior to, or on, the expiry date. Expired Gift Cards and e-Gift Cards do not retain any value. AESTHETIK reserves the right to change services without notice. Gift Cards and e-Gift Cards must be presented upon arrival. Cancellations within 24 hours of your appointment may result in a cancellation fee being charged to the Gift Card(s) or e-Gift Card(s). e-Gift Cards are automatically emailed to the requested email address. A delivery fee of $10 (flat rate) applies to all Gift Cards mailed to an address within Australia. To send Gift Cards to multiple addresses, please email our support centre via info@aesthetik.com.au with your details.

Full payment of your account is required on the day of the treatment. A cancellation fee of $50.00 will apply to any appointment cancelled without at least 24 hours’ notice. Unpaid accounts will be subject to interest at the rate of 7% p.a., calculated for the period the account is due until the date it is paid. In the event that your account is referred to a debt collection agency and/or law firm, you will be liable for all costs incurred in the recovery of the debt. To maintain our affordable prices, credit card and EFTPOS incur a 1.5% surcharge. AMEX and corporate cards incur a 3% surcharge.

These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia.